1. Data Protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the “Information on the controller” section of this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us (e.g. via a contact form). Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system, time of page view).

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. Further rights can be found below in this privacy policy.

2. Hosting

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.

We use the following hoster:

domainfactory GmbH
Oskar-Messter-Str. 33
85737 Ismaning
Germany
Phone: +49 89 998 288 026
E-mail: support@df.eu
Website: www.df.eu

Order processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

3. General notes and mandatory information

Data protection

We treat your personal data confidentially and in accordance with the statutory data protection regulations.

Data transfer to third countries

We use tools from providers in third countries (e.g. USA) where no equivalent level of data protection can be guaranteed.

Revocation of your consent

You can revoke any consent you have already given at any time.

Right of objection

You have the right to object to the processing of your personal data at any time on grounds relating to your particular situation (Art. 21 GDPR).

Right to lodge a complaint with the competent supervisory authority

You have the right to lodge a complaint with the competent supervisory authority.

Right to data portability, access, erasure, rectification, restriction of processing

You have the right to access, rectification, erasure, restriction of processing and portability of your data at any time.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to check this. You have the right to request the restriction of the processing of your personal data for the duration of the review.
  • If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

4. Data collection on this website

Cookies

We use cookies. Some are technically necessary, others are used for analysis. The legal basis is Art. 6 para. 1 lit. f GDPR or your consent pursuant to Art. 6 para. 1 lit. a GDPR.

Contact forms / Brevo (Sendinblue)

We use Brevo (Sendinblue GmbH) to manage the form requests. The data processing is carried out to process your request in accordance with Art. 6 para. 1 lit. b, f or a GDPR. There is an AV contract.

Request by e-mail, telephone or fax

Inquiries by e-mail, telephone or post are processed in accordance with Art. 6 para. 1 lit. b, f or a GDPR.

5. Analysis tools and advertising

We use Burst Statistics for anonymized analysis of user behavior. No personal data is passed on. The legal basis is Art. 6 para. 1 lit. f GDPR or your consent pursuant to Art. 6 para. 1 lit. a GDPR.

Google Analytics

We use Google Analytics to analyze anonymized user behavior and to optimize the user experience. Provider: Google Ireland Limited. IP anonymization is activated. Data may be transferred to the USA. There is an AV contract. Legal basis: Art. 6 para. 1 lit. a GDPR.

More info: https://support.google.com/analytics/answer/6004245

Microsoft Clarity

We use Microsoft Clarity to analyze and optimize the user experience. Provider: Microsoft Corporation. Clarity analyzes mouse movements and click behavior to improve the user experience. Data is anonymized. Legal basis: Art. 6 para. 1 lit. a GDPR.

More info: https://privacy.microsoft.com/de-de/privacystatement

6. customer relationship management (CRM)

SAP Sales Cloud V2

We use SAP Sales Cloud V2 (SAP Deutschland SE & Co. KG) to manage our customer and prospective customer relationships. Contact data, communication history and inquiries are processed. The processing is carried out in accordance with Art. 6 para. 1 lit. b, f GDPR.